Violets Beauty Ltd Privacy Policy

Violets Beauty Ltd (Violets) is a limited single trading entity. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website or visit our salon.

 

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

 

What data do we collect?

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Violets collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

• Website purchase history of purchases made on our website

• On premise sound and image CCTV recording in the salon reception area for crime prevention & public safety purposes.

 

How do we collect your data?

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You directly provide Violets with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards, social media or via email.

• Use or view our website via your browser’s cookies.

• Provide your information at our premises or over the telephone

 

How will we use your data?

Violets collects your data so that we can:

• Process your order and manage your account.

• Email you with special offers on other products and services we think you might like.

Violets does not currently share your data with our partner companies.

When Violets processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

On premise CCTV will only be used for crime detection & prevention purposes and could be forwarded to any requesting Police Constabularies.

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How do we store your data?

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Violets securely stores your data in an encrypted format on our web server, this data is not accessible to unauthorised personnel.

Violets will keep your data unless asked to remove it. If requested, we will delete your held personal data.

On premise CCTV is automatically overwritten periodically.

 

Marketing

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Violets would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Violets from contacting you for marketing purposes or giving your data to other members of the Violets Group.

If you no longer wish to be contacted for marketing purposes, please click here.

 

What are your data protection rights?

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Violets would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Violets for copies of your personal data. We may charge you a small fee for this service. 

 

The right to rectification – You have the right to request that Violets correct any information you believe is inaccurate. You also have the right to request Violets to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Violets erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Violets restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Violets processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Violets transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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None of these data protection rights extend to CCTV footage which is only available to the Police upon official disclosure request. 

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01992 504547

Or write to us: Violets, 13 Bull Plain, Hertford, Hertfordshire, SG14 1DX

 

Cookies

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Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

 

How do we use cookies?

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Violets uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

 

What types of cookies do we use?

 

There are a number of different types of cookies, however, our website uses:

• Functionality – Violets uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Violets uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Violets sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

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You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

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The Violets website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Violets keeps its privacy policy under regular review and places any updates on this web page. We reserve the right to change any part of this policy without notice. This privacy policy was last updated on 23 October 2023.

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How to contact us

If you have any questions about Violets privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: enquiry @ violets-hertford.com

Call us: 01992 504547

Or write to us at: Violets, 13 Bull Plain, Hertford, Hertfordshire, SG14 1DX

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Violets has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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